Buyers — Start here
You work for a customer (buyer) company that uses Jakamo and needs suppliers to join — or you are setting up connections for a new business unit or sister company.
This page covers inviting and connecting suppliers in Jakamo. For ERP integration (SAP vendor codes, etc.), see For IT administrators below.
Background: What is Jakamo.
Invite or connect a supplier — 4 steps
- Check whether the supplier may already be on Jakamo (search by company name first).
- In Jakamo, open Network → Create relation.
- Invite by email (new to Jakamo) or send a connection request (already on Jakamo).
- Follow up under Network → History until the status is accepted.
Inviting a company that already has a Jakamo account can create duplicate company accounts. Always search by name before using “Invite a company”.
Step-by-step with screenshots: Network — connect with a company
Two ways to onboard suppliers
| Situation | What to do |
|---|---|
| Supplier is new to Jakamo | Send an invitation — they register and connect to you. |
| Supplier already uses Jakamo | Connect by Jakamo ID or company name — send a relation request. |
Jakamo sends automatic reminders for pending invitations (1, 3, 7, 14, and 30 days). See invitation messages.
Corporate groups and sister companies
If your group has several legal entities (different countries or brands):
- Users with access to multiple Jakamo companies: Access multiple companies.
- New business units in one Jakamo account: business units and supplier assignments in My Company — coordinate with your Jakamo contact person before go-live.
Each entity that buys through Jakamo still needs the right supplier relationships and, if used, ERP mappings for that unit.
Communicating with suppliers (rollout)
For a larger rollout (letters, webinars, batches of invites), your Jakamo rollout team typically provides templates and timing. Suppliers should receive:
- Why you are moving to Jakamo (often a letter or webinar).
- The Jakamo invitation to register and connect.
- A link to Suppliers: Start here for self-service help.
Point suppliers to that page if they ask “what is Jakamo?” or “what do I click?”.
For IT administrators (ERP integration)
For Company Admins linking SAP/ERP to Jakamo — not for everyday buyer users inviting suppliers.
- Create the supplier relationship in Network first.
- Map ERP vendor / supplier codes in Mapping Tables.
- Configure Integrations (purchase orders, ASN, invoices, etc.).
Optional supplier data: Master Data or SRM.
| Term | Meaning |
|---|---|
| Jakamo company ID | Identifies the supplier in Jakamo (for network connection). |
| ERP vendor number | Your internal supplier code — mapped to the Jakamo company in Mapping Tables. |
Quick links
| I want to… | Go to… |
|---|---|
| Connect or invite a supplier | Network |
| Map ERP vendor codes | Mapping Tables |
| Help suppliers get started | Suppliers: Start here |
| All help articles | User Guide |
Need help?
Email support@thejakamo.com with your company name and whether you need help with invitations, integrations, or rollout.
If you have a Jakamo rollout manager from your implementation, contact them for onboarding strategy and supplier webinars.
Didn't you find what you were looking for? Send an email to Jakamo support (support@thejakamo.com) and we will help you.