Week 3
8D Claims are now available in Jakamo. The default claim type (Jakamo or 8D) can be selected in the company's claim settings. The 8D methodology defines phases for claim processing, and each phase should be completed within an expected resolution time. The supplier's response for each phase can be approved or rejected by the customer.
Type: Enhancement
In production: 13 January 2025
Jakamo reference: 3182